What are Managed IT Services?

If you’re a business in the greater Portland area, managed IT services by Northwest Elite are the best way for you to offload IT operations. Rather than a variable hourly bill, our comprehensive managed services are a fixed-rate IT support program—including around-the-clock monitoring, preventative maintenance and proactive IT solutions—that ensures consistent uptime for your organization.

Fast Response Times

You need prompt attention when an issue arises. Availability is essential and we consistently deliver superior quality IT solutions. Our team responds within 30 minutes of any request.

proactive monitoring

Downtime is not an option. Northwest Elite keeps an active pulse on your technology infrastructure, allowing us to anticipate problems and resolve them quickly before they become bigger issues.

ON-DEMAND SUPPORT

Call us anytime—day or night. Your business demands your undivided attention, and our IT support team is always available to resolve even the smallest of problems. Stop dealing with IT problems and get back to growth and innovation.

What can you expect?

  • Peace Of Mind – Around-the-clock monitoring to ensure consistent uptime.

  • Less Downtime – We’ll anticipate failures before they happen, and proactively resolve them so they don’t affect your business.

  • Fewer Disruptions – Maintenance services can be performed remotely, and overnight, so you can focus on your business, not on IT.

  • Predictable Budgeting – Our all-inclusive unlimited IT services are fixed price so you’ll pay the same amount each month.

  • Leverage Technology Better – We’ll provide insight as to how to improve your systems so your business is always on top.

 

When you need managed services in Portland to maintain peak operation in the IT network of your business, consider us here at Northwest Elite. We'll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your business today with Northwest Elite's managed services.

When you sign up with our managed services, here are some of the substantial benefits:

  • Tailored Packages – We know that every businesses' needs are completely different from the next, so we offer 100% custom packages for any business size or budget
  • Predictable costs 24/7 – Northwest Elite doesn't charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done.
  • Ramped up productivity – never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.
  • We are always available – part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.

You can rest easy when you put your IT support needs in our hands. Contact us today for more information.